1. Introduction

Welcome to moltobenepizzeria.com (“Site”). Your privacy is important to us. This Privacy Policy explains how Molto Bene Pizzeria & More Eh (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit, place an order, or otherwise interact with our Site.

By accessing or using our Site, you agree to be bound by the terms of this Privacy Policy. If you do not agree, please do not use our Site.

2. Information We Collect

2.1 Personal Information

When you place an order or contact us through the Site (including through the Gloria Foods/Oracle online ordering system), we may collect the following information:

• Name
• Email address
• Phone number
• Mailing/billing address

If you sign up for our newsletter or other marketing communications, we may also collect your name and email, which we store in our secure Customer Relationship Management (CRM) platform.

2.2 Usage Data

We may collect information about how you interact with the Site. This may include:

• IP addresses
• Browser type and version
• Pages visited, timestamps, and referring URLs
• Other diagnostic data to analyze your usage and improve our Site and services

3. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

1. Order Processing:

   • To process and fulfill your orders placed through Gloria Foods/Oracle’s online ordering system
   • To communicate with you regarding delivery status or any issues with your order

2. Customer Support:

   • To respond to your inquiries, requests, or complaints
   • To provide technical or customer support as needed

3. Marketing & Communications:

   • To send newsletters, promotions, or updates if you have opted in to receive them
   • To personalize communications based on your preferences

4. Site Improvements:

   • To monitor usage, traffic, and trends, helping us enhance the user experience and features of our Site

5. Legal & Compliance:

   • To comply with legal obligations or respond to lawful requests from public authorities

4. Sharing of Information

1. Service Providers
   We may share your personal information with trusted third-party service providers who assist us with:

   • Payment processing and secure online ordering (e.g., Gloria Foods/Oracle)
   • Delivery services
   • Marketing and email campaigns (e.g., CRM or newsletter tools)

   These service providers have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

2. Legal Requirements
   We may disclose your information if required to do so by law or in response to valid requests from government authorities.

3. No Selling or Renting of Data
   We do not sell, trade, or rent your personal information to third parties under any circumstances.

5. Data Security

We take reasonable measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Secure server environments
• Encrypted connections (SSL/TLS) for data transfers
• Restricted access to personal information by employees and service providers

However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

1. Access and Correction:
   You may request to review, update, or correct the personal information we hold about you.

2. Deletion:
   You may request the deletion of your personal information, subject to certain legal obligations.

3. Opt-Out of Marketing Communications:
   You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in the email or contacting us directly.

To exercise any of these rights, or for more information, please contact us at:
Email: moltobenepizzeriaandmore@gmail.com
Phone: (519) 316-9522

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will post the updated version on this page and update the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, your personal information, or our data practices, please contact us at:

Molto Bene Pizzeria & More Eh
Address: 19834 Airport Road, Caledon, Ontario L7K 0A1
Phone: (519) 316-9522
Email: moltobenepizzeriaandmore@gmail.com

Thank you for choosing Molto Bene Pizzeria & More Eh. We appreciate your trust in us and remain committed to protecting your privacy.